Support

For listing problems, use Report listing on the item's page and choose a reason. For account access, sign-in, privacy, or moderation questions, contact Regalia Pass On below.

Email support@regaliapasson.com. Include the listing link, what happened, and any error text. Do not send sign-in codes, passwords, payment details, or student ID documents. We usually reply within a few days. This is not an emergency service.

What we can help with

• Access, verification, and suspended accounts
• Removing a listing that breaks the rules
• Questions about listing, requesting and arranging pickup

Request deletion

You can delete your own listings in My Listings. For account and associated data deletion, email support from your registered ASU address with the subject Account deletion. If you cannot access that inbox, explain the problem; we will discuss how to verify ownership. We will confirm the outcome and explain any retained safety records or backup copies.

We cannot reverse an off-platform payment or ship an item for you.